Terms & Conditions

This site is owned and operated by Red Rocket Myrtle Limited.

Our registered office is: White House Farm, Shere Road, West Horsley, Surrey KT24 6ER.

If you would like to ask us anything about these terms and conditions or have any comments about our website, please email the Shoe Witches at info@redrocketmyrtle.com or call us on the Rocket Phone on: 0845 468 0707. Our office is open 9am until 5pm, Monday to Friday.

Ownership of Rights

All rights, including copyright, in this website are owned by Red Rocket Myrtle Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal use is prohibited without the permission of Red Rocket Myrtle Limited.

Red Rocket Myrtle Limited reserves the right to make changes to the website at any time without notice.

Accuracy of Content

Red Rocket Myrtle Limited has taken every care in the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all our products have been described as accurately as possible. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.

Your order constitutes an offer to us to buy the goods. After placing your order, you will receive an acknowledgement by email from us that we have received it. Please note that this acknowledgement does not mean your order has been accepted. When we accept your order, we will notify you by sending an email confirming that the goods have been dispatched. Your order is only deemed to have been accepted by us on dispatch of the goods from us.

In the event of an incorrect price, where the correct price of an item is higher than we have displayed on the site, the Shoe Witches will contact you prior to us releasing your order for you to accept or reject the order.

Red Rocket Myrtle Limited has made every effort to display as accurately as possible the colours and descriptions of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

Computer Viruses and Defects

Red Rocket Myrtle Limited makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that you screen out anything that may damage it. Red Rocket Myrtle Limited shall not be liable to any person for any loss or damage which may arise to computer hardware or software as a result of using this website.

Password/Account Security

Please ensure you maintain the confidentiality of your password and account and any activities that occur under your account. Red Rocket Myrtle Limited will not be liable for any losses.

Links to Other Websites

We have placed links on this website to other websites we think you may want to visit. We do not have any control over their contents. Red Rocket Myrtle Limited cannot accept any liability in respect of the use of these websites.

Offers & Promotions

  • Offers cannot be used in conjunction with any other Red Rocket Myrtle brochure, internet or product offer.
  • Offers are not transferable or for publication either on or offline.
  • Offer end dates apply.
  • Offers are at Red Rocket Myrtle’s sole discretion and are subject to variation or withdrawal without notice.

Excluded products from promotions

Where a ‘% off’ offer is given, items in our sale/clearance categories are excluded from ‘% off’ offers, as are any items in money-saving bundle offers.

Occasionally, some other items may be excluded from ‘% off’ offers. We will only exclude those products where the initial margin and/or weak sterling exchange rates prevent us from offering further price reductions.

Prices

  • Prices are correct at the time of publishing and include VAT where applicable.
  • It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of VAT. Any price changes will be confirmed to you at the time of ordering.

Safety regulations

All products comply with appropriate safety and consumer regulations. If a product is recalled for any reason, you will be contacted.

Jurisdiction

This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with English Law.

Legal identity

  • Red Rocket Myrtle is the trading name of Red Rocket Myrtle Limited.
  • The site is owned and operated by Red Rocket Myrtle Limited, registered in England and Wales, company number 7114682.

The registered office is White House Farm, Shere Road, West Horsley, Surrey, KT24 6ER.

Changes to Terms and Conditions

Red Rocket Myrtle Limited reserves the right to change the terms and conditions from time to time and, as such, recommends that you look through them on a regular basis.